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Frequently asked questions
Here are some common questions about our laboratory.
Our laboratory focuses on diagnostic testing, research services, and patient support. We customise our offerings to meet the specific needs of healthcare providers and patients, ensuring quality and precision in every test.
You can contact our support team by emailing [email protected], calling +44 20-7946-0958, or using the live chat on our website. Our team is available to assist with any questions or concerns.
We’re committed to providing timely and effective solutions to ensure your satisfaction.
We offer a comprehensive testing service with results typically available within 24-48 hours. All samples must be collected according to our guidelines, and results will be sent directly to your healthcare provider.